Report Lost or stolen cards


Reporting Lost or stolen cards

Please notify us immediately if you are concerned your card has been lost or stolen or your PIN has been disclosed to someone who may have unauthorised access to the new card.

A few things you can do immediately:

  • iconGet a replacement card and PIN
  • iconReset Internet Banking
  • iconProvide new details for direct debits
  • iconUpdate automatic payments
  • iconContact Customer support

Please reset any regular payments as they won't transfer over to the new card number automatically.

If you have any recurring transactions set up, you'll need to contact the company who charges your card and give them the new card details.